Ranting and more ranting.......don't read if you don't like ranting

If anyone else is having a day... week... life like mine... then I am in sympathy with you First rant... the ex husband is on his way back to the states!!!!!! This is a great thing. BUT.... he calls last night to ask me if I finished getting everything fixed on his Jeep for him... Well dear... we are not married anymore therefore I did what I could and the rest is up to you... He didn't like that very much but hey... I have my own vehicle to repair... new house to move into.. yard to fix... kid to raise.. job to work and I'm supposed to put your vehicle before mine???? Don't think so... lol It will be fixed before he comes back... but the attitude really upset me more then anything I guess.... I think this is the last one for the day..... lol At work today.. the system was down for the first 3 1/2 hours I was at work. Therefore no one was able to do their job. This made for some pretty angry people who wanted to find a network provider but couldn't. So this brought on a few other problems. Our customer service reps decided since we couldn't help them they would send them out to the providers directly to see if they could help. This got back to the client, the client called my boss and my boss chewed me out for my customer service reps not handling things properly... OK.. first it wasn't really wrong to do this just not a smart idea because the provider doesn't always know which insurance they accept... sad but true... Second when I explained the situation to the customer service reps... one of them comes to me (after following me through the whole office instead of standing at my desk waiting for me to come back )and says "I take offense to this. This reflects badly on all of us because someone else told wrong information". And then she demanded to know who did it because she knows it wasn't her. OMG!!!! Who died and made her perfect??? I am SO glad she never made a mistake.... I don't think I have ever wanted to slap someone so bad in my life!!!!!! Yes I know.. I'm having some major anger issues today but it really irkes me when people come off as never making a mistake or being perfect... and then think they deserve to know who made the mistake... Whew.... I feel so much better now that I got that off of my chest.... now that today has been quit nasty I am totally convinced that the rest of the day and week will be awesome!